Apologizing is Good for Business
Does your Day-Timer align with your Business Goals?Don’t ask for an automatic response. Ask for a story.
Instead of “how are you?” ask “what’s important today?”
Instead of “what’s new?” ask “could you share something new you learned lately?”
Instead of “what do you do?” ask “what got you to where you are now?”
Instead of “where are you going?” ask “what are your hopes and dreams?”
And then listen as if you are trying to reveal the moving spirit that is within this person in front of you.
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